General Terms and Conditions of Business

  1. Definitions
  • “Company” refers to Drone Training Ltd, a limited company registered in England and Wales under company number 09343477, with its registered office at 2 Oldfield Road, Bocam Park, Bridgend CF35 5LJ and its trading styles Global Drone Training, Aerial Academy and School of Drones.
  • “Buyer” refers to the individual or organisation purchasing the Services from the Company and, as the context admits, any of the Buyer’s employees, consultants, contractors or any other person properly authorised by the Buyer to use the Services.
  • “Services” means all training, consultancy, regulatory support, or other services provided by the Company in connection with any unmanned aircraft system (UAS) and their operation by commercial pilots.
  • “Term Sheet” means any separate set of terms relating to particular Services provided to a Buyer which in the event of any conflict take precedence over these General Terms and Conditions of business
  • “Agreement” means the contract formed between the Company and the Buyer for the provision of the Services as set out in any Term Sheet, as governed by these Terms and Conditions.
  1. Scope of Services
  • The Company shall provide the Services to the Buyer as outlined in the specific proposal, quotation, Term Sheet, or contract document agreed upon between the Company and the Buyer.
  • Where Services are provided in person they will be provided during the Company’s business hours only unless at the discretion of the Company.
  • Where Services are provided online they will be provided on a 24/7/365 basis with an anticipated uptime of 99.5% or greater.
  1. Fees and Payment Terms
  • The Buyer shall pay the fees set forth on our website or in a proposal or quotation as may be applicable. All fees are exclusive of VAT, which shall be added where applicable.
  • Unless otherwise agreed in writing, payment is due within 14 days of the invoice date. The Company reserves the right to charge interest on overdue invoices at a rate of 4% per annum above the Bank of England base rate.
  • If the Buyer requests additional Services outside the agreed scope, these may be subject to further charges at the Company’s prevailing rates.
  1. Cancellations and Refunds
  • Rights to cancel and/or to receive a refund are set out in proposals and/or quotations provided to the Buyer prior to order or invoice. In the absence of any such rights being stated the Buyer may only cancel booked Services and request refunds with good cause and the right to a refund will be at the Company’s discretion.
  • The Company reserves the right to reschedule or cancel any service due to unforeseen circumstances. In such cases, the Company shall reschedule the cancelled service and the Buyer shall not have any right to claim a refund.
  • The Company sells Services to commercial organisations for use in connection with their normal business operations and not for personal, family or household purposes and as a consequence Buyer acknowledge that the Company’s Services are exempt from Consumer Contracts legislation.
  1. Buyer Obligations
  • The Buyer shall provide the Company with all information, access, and cooperation reasonably necessary for the Company to deliver the Services. Failure to do so may result in delays or additional charges.
  • The Buyer agrees to comply with all applicable laws, regulations, and guidelines related to the use of UASs and the Company’s Services.
  1. Limitation of Liability
  • Details of the Company’s limitations on liability may be stated in proposals or quotations but in the absence of such the Company shall not be liable for any indirect, incidental, special, or consequential damages, loss of profits, or data arising out of or related to the use or inability to use the Services.
  • The Company’s total liability under or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the Buyer to the Company for the Service(s) giving rise to the claim.
  • The Buyer agrees to indemnify the Company against any claims made by third parties arising from the Buyer’s use of the Services or any breach of these Terms and Conditions by the Buyer.
  • The Company cannot be held responsible for the consequences of any failure in the Services which results from its emails being blocked or misdirected as spam or junk by the Buyer’s systems or where the Buyer’s security systems block access to Services provided online or in respect of any two factor authentication failures by the Buyer.
  1. Intellectual Property Rights
  • All intellectual property rights in materials, reports, documents, training content, or other outputs provided as part of the Services (the “Materials”) are and shall remain the property of the Company, unless otherwise agreed in writing.
  • The Company grants the Buyer a non-exclusive, non-transferable licence to use the Materials for internal business purposes only. The Buyer may not copy, distribute, or reproduce the Materials without the Company’s prior written consent.
  1. Confidentiality
  • Each Party agrees to keep confidential any information disclosed by the other Party that is designated as confidential or would reasonably be understood to be confidential by its nature.
  • This confidentiality obligation shall not apply to information that is or becomes publicly available, is independently developed without reference to the other Party’s confidential information, or is required to be disclosed by law.
  1. Data Protection
  • Both the Company and the Buyer agree to comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
  • The Company’s Privacy Policy sets out the basis on which any personal data collected from the Buyer, or provided by the Buyer, will be processed by the Company.
  1. Termination
  • Either Party may terminate this Agreement with immediate effect by giving written notice to the other Party if the other Party commits a material breach of this Agreement and fails to remedy it within 30 days of receiving notice.
  • Upon termination, the Buyer shall immediately pay any outstanding fees and shall cease using any of the Company’s Materials provided as part of the Services.
  1. Force Majeure
  • Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure results from events beyond its reasonable control, including, but not limited to, acts of God, war, government action, strikes, or natural disasters.
  1. Governing Law and Jurisdiction
  • This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
  • The Parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute arising out of or in connection with this Agreement.
  1. Entire Agreement
  • This Agreement constitutes the entire agreement between the Parties and supersedes all prior agreements, understandings, and arrangements relating to the subject matter hereof, whether written or oral.
  • Any amendment to this Agreement must be in writing and signed by both Parties.

By engaging the Company’s Services, the Buyer confirms their acceptance of these Terms and Conditions.